Meet The Team

Founder & CEO/Lead Engineer/Architect

Jason Ostrowski

Jason Ostrowski has spent more than 25 years in IT, working in insurance, pharmaceutical, energy, and higher education. In that time he has designed and built Microsoft environments for public and private organizations, and for the past decade he has done the same in the cloud on both Microsoft and Google platforms.

He founded Micro Enterprise Solutions to bring that experience to small businesses, K-12 school districts, and public sector organizations. MES is deliberately small and engineer-led. Jason stays hands-on, working alongside a team that knows each client’s environment personally. His focus is practical: solid planning, clear standards, and infrastructure that lowers costs instead of adding to them.

He believes in straight answers and no lock-in contracts. Clients should stay because they want to, not because they have to.

Engineer/Tech Lead/Help Desk

Joseph Sartori 

Joe Sartori has more than 20 years of experience engineering and supporting desktop environments, much of it in the pharmaceutical and energy industries. He has worked with companies of every size, from Fortune 500 enterprises to small businesses, and specializes in desktop automation, application deployment, network security, and disaster recovery.

Joe has led multiple IT asset management and computer replacement projects, keeping refresh cycles on schedule and on budget through clear planning and steady communication. He has also helped organizations meet their ITIL and NIST security requirements.

At MES, Joe is an engineer and tech lead who also works directly with clients on the help desk. He thinks about technology the way a business owner does: what it costs, what it replaces, and what it actually gets you.

Admin/Customer Outreach/Support Desk Supervisor

Tammy Moore

Ms. Moore plays a pivotal role as a company administrator, ensuring the seamless operation of the business and enhancing client satisfaction. Her responsibilities include overseeing customer outreach, where she actively engages with both potential and existing clients to gather valuable feedback. In addition, Ms. Moore supervises phone and support queues, meticulously monitoring all calls and email communications to ensure they meet or exceed our standard operating procedures (SOPs). She also manages user accounts for clients, which involves creating, updating, and deleting accounts, as well as setting roles and permissions. Ms. Moore excels in teamwork and values effective communication with her colleagues and clients. She is always eager to learn from others and actively participates in team projects and meetings. Her goal is to build trust and rapport with clients, understand their needs and expectations, and ensure the team delivers high-quality service.

Support Technician/Help Desk/Facilities

Sergio Fernandez

Sergio Fernandez served in the U.S. Navy, overseeing facilities and managing cabling operations for critical infrastructure. He brought that same discipline with him into IT.

At MES, Sergio works the help desk and handles facilities and cabling projects, putting his Navy experience to direct use.

He’s completing his degree in Information Technology with a concentration in cybersecurity, the area he’s most eager to grow into.

CPO (Chief Paw-sitivity Officer) and Ruff Patch Resolver

Linkin

A charmingly colossal canine specializing in client relations, tail-wag diplomacy, and stress relief. Expert at resolving “ruff” patches, boosting morale, and securing treats through strategic cuteness.
Skills:
Conflict Resolution: Diffuses tension with soulful gazes.
Client Engagement: Wins hearts with head nudges and wagging enthusiasm.
Negotiation Tactics: Uses belly rubs and lap invasions wisely.
Professional Presence: Commands meetings with fluff and unwavering loyalty.
Experience:

🐶 Senior Wagging Officer – Floofy Enterprises (2023–2024)
🐶 Junior Barketing Associate – Good Boy Corp. (2021–2023)
Education:
🎓 Masters in Tail Wagging & Public Relations – Fetchington University
🐾 Ready to bring paws-itivity to your team!