Meet The Team

Founder & CEO/Lead Engineer/Architect

Jason Ostrowski

Mr. Ostrowski is an innovative technology professional, possessing a profound comprehension of IT management and operations. He skillfully integrates expertise in technology planning, operational standards, and procedures, along with a deep understanding of

IT infrastructure to drive cost reductions and optimize resource utilization. Recognized as a respected leader, he excels in mobilizing and guiding technical teams of engineers and IT specialists toward client goals and long-term IT objectives. His ability to build and maintain strong relationships with clients, senior management, and company leaders distinguishes him from others. With over 25 years of experience in various industries such as insurance, pharmaceutical, power and gas, as well as higher education, Mr. Ostrowski has a solid record of designing, engineering, and implementing Microsoft solutions in both public and private sectors. Moreover, he has a decade-long expertise in designing, engineering, and implementing cloud solutions, covering both Microsoft and Google platforms.

Engineer/Tech Lead/Help Desk

Joeseph Sartori 

As a business-oriented technology strategist, Mr. Sartori has a proven track record of delivering value to private enterprises of various sizes, from Fortune 500 to small businesses. He has over 20 years of experience in engineering and supporting desktop environments in the pharmaceutical, power and gas industries, with expertise in desktop automation, application deployment, network security and disaster recovery. He has successfully led multiple IT Asset Management and Computer Replacement projects, ensuring timely and cost-effective replacement cycles with clear project plans, schedules, budgets and communications. He also has practical exposure in helping companies comply with their ITIL and NIST security requirements. He is eager to help organizations plan, manage and deploy information technology assets to achieve measurable business outcomes.

Admin/Customer Outreach/Support Desk Supervisor

Tammy Moore

Ms. Moore plays a pivotal role as a company administrator, ensuring the seamless operation of the business and enhancing client satisfaction. Her responsibilities include overseeing customer outreach, where she actively engages with both potential and existing clients to gather valuable feedback. In addition, Ms. Moore supervises phone and support queues, meticulously monitoring all calls and email communications to ensure they meet or exceed our standard operating procedures (SOPs). She also manages user accounts for clients, which involves creating, updating, and deleting accounts, as well as setting roles and permissions. Ms. Moore excels in teamwork and values effective communication with her colleagues and clients. She is always eager to learn from others and actively participates in team projects and meetings. Her goal is to build trust and rapport with clients, understand their needs and expectations, and ensure the team delivers high-quality service.

Support Technician/Help Desk/Facilities

Sergio Fernandez

Mr. Fernandez proudly served as a veteran of the U.S. Navy, where he was responsible for overseeing facilities and managing cabling operations. His dedication and leadership in these roles ensured the smooth functioning of critical infrastructure. Transitioning from his military career, Mr. Fernandez has established himself as a skilled IT professional. With three years of experience in desktop support, he has honed his technical expertise and problem-solving abilities. His commitment to continuous learning is evident as he is currently pursuing a degree in Information Technology, with a specialization in Cyber Security. This academic endeavor underscores his passion for safeguarding digital environments and his ambition to excel in the ever-evolving field of cybersecurity.

CPO (Chief Paw-sitivity Officer) and Ruff Patch Resolver

Linkin

A charmingly colossal canine specializing in client relations, tail-wag diplomacy, and stress relief. Expert at resolving “ruff” patches, boosting morale, and securing treats through strategic cuteness.
Skills:
Conflict Resolution: Diffuses tension with soulful gazes.
Client Engagement: Wins hearts with head nudges and wagging enthusiasm.
Negotiation Tactics: Uses belly rubs and lap invasions wisely.
Professional Presence: Commands meetings with fluff and unwavering loyalty.
Experience:

🐶 Senior Wagging Officer – Floofy Enterprises (2023–2024)
🐶 Junior Barketing Associate – Good Boy Corp. (2021–2023)
Education:
🎓 Masters in Tail Wagging & Public Relations – Fetchington University
🐾 Ready to bring paws-itivity to your team!