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Support Services

Micro Enterprise Solutions support services are provided by qualified technicians and specialists. We offer multiple services to our customers that allow our team of skilled IT professionals to manage and support all of your organizations' IT functions and processes. We have the IT resources and skill sets needed to implement the proper technology solution for managing and supporting your organization’s technology.

Help Desk

Micro Enterprise Solutions prides ourself with of our helpdesk staff that is courteous, personable and knowledgeable. Whether in the office or working remotely from home, our locally sourced team of experts can offer Tier I, II and III support. Our support staff is ready to address and help resolve the issue in a timely fashion.

Our support services are available 24/7/365.

IT Outsourcing

Does your organization suffer from insufficient technology or a lack of qualified talent?

With our locally sourced IT support team, we can place a full or part-time support tech on site to become an extension of your organization. They will put your best interests first and deliver state of the art service.

Remote Support

Are you looking for tech support but don’t have an in-house IT department or looking to move away from the in-house support model? From the micro to the enterprise, we can provide remote tech support for your business regardless of the size. All of our technicians are locally sourced experts in their field. We can provide IT support remotely or dispatch someone to your site as needed.

Employee Training

Micro Enterprise Solutions can work with your employees to better educate them in "safe computing" through various programs like "lunch and Learn" or through full training sessions. Plus, we can work with Management on administrative policies that can better safe guard the environment as well as using programs to identify the "problem areas". 

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