Support Services
At Micro Enterprise Solutions, we have a team of experienced and qualified IT experts who can provide various support services to our clients. Whether you need help with IT management, IT support, or IT functions and processes, we can deliver the right technology solution for your organization. Our IT resources and skills are up to date and ready to handle any IT challenge you may face.
Help Desk
At Micro Enterprise Solutions, we are proud of our helpdesk staff who are friendly, professional and skilled. They can work from anywhere and provide Tier I, II and III support to our clients. Our team of local experts is always ready to help you with any problem and find a solution as soon as possible.
IT Outsourcing
If you are struggling with outdated technology or a shortage of skilled staff, we have the solution for you. Our IT support team is locally based and ready to work on site as part of your organization. They will prioritize your needs and provide top-notch service with the latest technology.
Remote Support
If you need tech support but don't want to hire or keep an IT department, we have the solution for you. We offer remote tech support for organizations of any size, from small to large. Our tech support team consists of local experts who can handle any IT issue. Whether you need remote assistance or on-site service, we can help you out.
Employee Training
We offer a range of services to help your staff learn how to use computers securely and responsibly. Whether it's a casual "lunch and learn" session or a formal training course, we can tailor our programs to suit your needs and goals. We can also assist you in developing and implementing policies that protect your IT environment and identify the "problem areas" that may pose a risk.